The Department

Our Service Department is made up of three qualified technicians and offers complete repair and calibration services on the vast majority of instruments in our catalogue.

Here are a few of the brands we can repair:
 
Merchandise Return
All you need to do is:
  • Complete the Merchandise Return form
  • Include the form with each instrument requiring our services
  • Ship the instrument via your assigned carrier.
Following receipt and evaluation of your instrument(s), we will contact you to inform you of the results. Please note that 3 to 5 days are necessary to evaluate a product sent to Geneq Inc.



** Please contact us prior to sending your instrument(s) to check on the feasibility of the service required.**
 
Repair & Calibration
Below is a list of products and services we offer. Contact us for prices.


Calibration

  • Electronic Balances (Ohaus Authorized Service Center)
  • Gas Detectors (3M Service Center)
  • Glossmeters (Rhopoint)
  • Airmeters
  • Ovens and Furnaces
  • pH meters
  • Multiparameter Water Quality Instrument (Hanna, WTW)
  • Schmidt Hammers
  • Testing Sieves and Screens
  • Glass Thermometers
  • Infrared Thermometers
  • Thermocouple Thermometers
  • Coating Thickness Gauges (Elcometer)
  • Thermo-hygrometers
  • Laser Distance Meters (Leica DISTO)
  • Water Activity Meters (Novasina)
  • ''Speedy'' Moisture Meters

Repairs

  • Airmeters
  • Schmidt Hammers
  • Gas Detectors (3M Service Center)
  • Electronic Balances (Ohaus Authorized Service Center)
  • Ovens and Furnaces
  • Pumps (miscellanious)
  • Coating Thickness Gauges (Elcometer)
  • Water Level Indicators (Solinst)
  • Weather Stations (Davis Instruments)
  • Waste Water Samplers (Manning Env'l)
  • pH Meters (Hanna Instruments, Thermo Scientific)
  • Conductivity Meter and D.O. Meters
  • Water Baths
  • Multiparameter Water Quality Instruments (Hanna, WTW)
  • GPS Systems (SXBlue and March II)
  • MultiDAT - Multi-Purpose Datalogger for Heavy Equipment Machinery
  • Centrifuges
  • ''Speedy'' Moisture Meters
  • Microcopes
  • Rain Gauges
  • Water Activity Meters (Novasina)
Contact our Service Department
If you have questions concerning a return, please contact one of our technicians.
Robert Blanchard, technician, (Environment / Meteorology) rblanchard@geneq.com
Ext : 233
Ioan Antal, technician, (Materials) iantal@geneq.com
Ext : 220
Alvaro Paez, technician, (Geomatics / Surveying) apaez@geneq.com
Ext : 228
You wish to follow up on your instruments under repair? jarrelle@geneq.com
 
10700 Secant St., Montréal, (Québec), H1J 1S5
Canada
Phone : 514 354-2511
Toll Free : 1-800-463-4363
Fax : 514 354-6948
Email : info@geneq.com

copyrights © 1997-2000, GENEQ inc.