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T: 514-354-2511
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Survey

In order to improve our customer service and to better respond to our client changing needs, GENEQ would like to know how you evaluate us. We would like to ask you to take a few minutes to answer the questions below.

18 questions, 5 minutes. Ready? Lets begin !

First and last name

Company

Email


How did you discover GENEQ inc.?








On a scale of 1 to 10 (1 being the lowest and 10 being the highest), how do you rate the following criteria from our website:

Ease in finding information

Presentation


Would the introduction of on-line ordering (with product prices) be useful to you?


Sales

Quality of response from our sales representative

Speed of response from our sales representative

— The politeness of our sales representative

Price level of our products

Availability of our products (items in stock)

Variety of our products

Shipping

— Delivery deadline met

— Packaging (order arrived in perfect condition)

Service Department

Quality of response from our technician

Speed of response from our technician

— The politeness of our technician

After-Sales Service (exchange, reparation and support if applicable)


Would you like to receive our exclusive offers (monthly) by email?


Would you recommend us to an acquaintance?

Yes

No


Comments / Suggestions :

Thank you ! Your feedback is important to us !

Thank you ! Your feedback is important to us !

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